Post: Technology Officer

Hours: 19 hours per week/job share considered

           (Monday/Tuesday 9-5, Wednesday/Thursday 9.30-12 noon)

Salary: £11,460

Location: Multiple locations across Warwickshire

Car Mileage Allowance:   As per HMRC Guidelines

Leave:  23 days plus statutory holidays pro rata

Responsible to:   Senior Vision Support Officer

Closing Date: 8 July 2019


IT4U is Warwickshire Vision Support’s IT training programme for visually impaired people in Warwickshire.  Through our IT trainer and volunteer team, we deliver 1:1 sessions to people living with sight loss based upon their personal learning goals.

Training is based in our Vision Support Centres across Warwickshire (Leamington, Nuneaton, Rugby and Stratford) and ad hoc sessions at more remote locations.

Job Purpose

  • To deliver the WVS IT Training programme using a range of smart phones, tablets and laptops.

  • To train and support a group of IT volunteers to help deliver the programme.

  • To be responsible for the promotion and development of the service in Warwickshire.

  • To respond to changes in need and technology to ensure that the goals of the service are achieved

  • Within a small charity such as WVS you will be expected to see yourself as part of a team and be prepared to support and contribute to all activities as required.

  • To be responsible for ensuring that records and data are maintained in order to meet the requirements of the WCC Contract and GDPR.

Key Tasks

  • Undertake the training and support of IT Volunteers.

  • To create training programmes to enable visually impaired people to access online services on a range of smart phones, tablets and laptops.

  • To undertake assessment and training of visually impaired people.

  • You will record Assessments, Entry/Exit Questionnaires and Outcomes Forms in line with the requirements of the organisation.

  • To recommend/identify which pieces of equipment and software would best meet the needs of our service users

  • To keep abreast of developments in IT equipment and make recommendations for purchases for the good of the service.

  • Process referrals from visually impaired people who wish to receive the IT service.

  • To organise and present IT training sessions at Vision Support centres using the IT volunteers as required.

  • Undertake all clerical tasks required for the post including

    • Dealing with correspondence with volunteers, venues, other service providers etc

    • To keep all records and reports as requested by the manager

  • To monitor and evaluate service provision and make recommendations for improvements

  • To make presentations and attend meetings as required to promote the IT service.

  • To make Referrals on behalf of Service Users into other WVS and/or other services.

Other Duties

  • To make presentations about WVS services and activities to other organisations

  • To participate in regular supervision, annual appraisals and all team and other essential meetings

  • To undertake all other reasonable duties as required.

Personal Specification




Teaching/training experience

Experience in a training role

Experience in a training role with visually impaired students

Working with visually impaired people

An understanding of the issues affecting people living with sight loss

Practical work experience of working with visually impaired people

Knowledge of digital technology

Comprehensive understanding of a how to use smart phones, tablets and computers and associated apps.

Comprehensive understanding of how to use access technology across a wide spectrum of equipment


Ability to travel to multiple venues across the region. 

Have your own transport


Educated to A level or equivalent

Teacher Training qualification or equivalent


Ability to work independently.

Ability to manage and lead a team.


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