Vacancy - Volunteer Coordinator

Post:                          Volunteer Coordinator

Hours:                       35 Hours

Salary:                       £18,276 pa

Closing Date:           19/3/189

Responsible to       Senior Vision Support Officer

This post is Lottery funded for a period of 3 years

Context and Purpose of the Job

We are seeking an enthusiastic and self-motivated Volunteer Coordinator to support us to improve our ability to work effectively with volunteers, to help raise our profile and to develop new projects within the Community Services Team

Key Roles

  1. To coordinate the recruitment, support and management of volunteers to work in the front line and support services offered by Warwickshire Vision Support by:
    • Designing and delivering volunteer recruitment processes that ensure that we recruit high quality volunteers into suitable and satisfying roles
    • Creating volunteer induction pack and inducting all new volunteers
    • Arranging and hosting volunteer forums across the county (alongside community team)
    • Undertake regular formal and informal reviews with volunteers, identifying training needs, support and development opportunities.
    • Ensure effective ongoing communication with volunteers, including a feedback route for volunteers to understand what they are doing, what progress is being made and what support is needed
    • Provide support to volunteers as required, providing appropriate advice and guidance in accordance with good practice and local policy
    • Arrange and support schemes to recognise and reward volunteers including long service awards, sharing success stories and holding celebration events
    • Identify and create opportunities for volunteering for visually impaired people
    • Support the community team to work effectively with their volunteers and provide ongoing practical support where required
    • Ensure that all volunteers maintain confidentiality and act at all times in accordance with the policies and procedures of the relevant organisation
  2. Raising the profile of the organisation with particular reference to volunteering by
    • Representing the organisation at all volunteering recruitment events
    • Act as a focal point and lead contact for volunteering on behalf Warwickshire Vision Support, working effectively with partner organisations
    • Engage with community organisations to create, establish and support volunteer-led activities in community settings including design and delivery of presentations
    • Training and supporting volunteers to make similar presentations at local events
  3. Monitoring and Reporting
    • Fully use the Charitylog database for maintaining all volunteer records.
    • To collate data on and monitor volunteering activities including monthly reports on the scale and range of volunteering
    • Organising and keeping records of all volunteer training
    • To provide information for reports and monitoring as and when required.
  4. In addition and working with relevant colleagues, the post holder will:
    • Liaise with the Fundraising Officer to develop funding bids relating to volunteer-led activities
    • Work with relevant members of staff to deal effectively with any and all performance issues relating to volunteers
    • To travel as required; some meetings or events may occur on evenings or at weekends.
    • To respond appropriately to telephone, written and email enquiries, and maintain your own diary (making travel/booking arrangements when necessary).
    • To be aware and adhere to Health and Safety Regulations.
    • Participate in risk assessments to ensure the safety and wellbeing of volunteers
    • To be aware and adhere to Warwickshire Vision’s Equal Opportunities Policy.
    • To undertake any necessary training for the post
    • Any other reasonable duties requested by the Senior Vision Support Officer

This job description is to illustrate the primary duties and responsibilities of the job.  This document reflects the job content at time of writing and will be subject to periodic change in the light of changing operational requirements.  Such changes will be discussed with the jobholder and the job description amended accordingly.


Person Specification

Quality

Essential

Desirable

Assessed by

Qualifications/academic achievements required

  • Good general level of education.
  • Evidence of continual professional development
  • Experience in a related field
  • Application form
  • Certificates

Experience – type and depth of experience required to do the job

  • Voluntary sector experience
  • Experience of volunteer involvement
  • Excellent interpersonal and team working skills
  • Highly efficient with administration/record keeping skills
  • Ability to build strong and lasting relationships
  • Ability to inspire and motivate others
  • Driving licence and access to a vehicle
  • Experience of driving strategy and implementing plans to meet agreed targets.
  • PR/Press/Promotion work
  • Report writing skills
  • Application
  • Interview
  • Reference

Special aptitudes required

  • Excellent communicator with ability to present credibly and professionally at all levels.
  • High level of IT literacy
  • A people person
  • Volunteer management
  • Knowledge of volunteer management policies and procedures
  • Interview
  • References

Personal Disposition

  • Confident, enthusiastic, discreet, team player, flexible, ‘can-do’ approach
  • Interview
  • References

Circumstances

  • Must be able to accommodate some weekend and evening hours
  • Interview
  • References