Warm Home Discount Scheme: You could be missing out on £140


(16 February 2021 4:01 pm)

You could get £140 off your electricity bill for winter 2020 to 2021 under the Warm Home Discount Scheme.

The money is not paid to you - it’s a one-off discount on your electricity bill, between September and March.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity. Contact your supplier to find out.

The discount will not affect your Cold Weather Payment or Winter Fuel Payment.

Eligibility

There are 2 ways to qualify for the Warm Home Discount Scheme:

1) you get the Guarantee Credit element of Pension Credit - known as the ‘core group’
2) you’re on a low income and meet your energy supplier’s criteria for the scheme - known as the ‘broader group’.
How you apply for the Warm Home Discount Scheme depends on how you qualify for the discount.

Pre-pay or pay-as-you-go meters
You can still qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.

How to apply
You’ll receive a letter between October and December 2020 telling you how to get the discount if you qualify.

Your letter will say if you need to call a helpline by 26 February 2021 to confirm your details.

Your electricity supplier will apply the discount to your bill by 31 March 2021.

If you do not get a letter
Contact the Warm Home Discount helpline if you do not get the letter and you think you’re eligible for the ‘core group’.

Warm Home Discount helpline

How to apply

You’ll receive a letter between October and December 2020 telling you how to get the discount if you qualify.

Your letter will say if you need to call a helpline by 26 February 2021 to confirm your details.

Your electricity supplier will apply the discount to your bill by 31 March 2021.

If you do not get a letter

Contact the Warm Home Discount helpline if you do not get the letter and you think you’re eligible for the ‘core group’.

Warm Home Discount helpline
Telephone: 0800 731 0214
Video relay service for British Sign Language (BSL) users - check you can use this service
Monday to Friday, 8am to 6pm
Find out about call charges

For more information, click here to visit the government website about the Warm Home Discount Scheme

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